Privacy Policy

Last updated: 05 June 2026

We value your privacy. We collect only the information needed to process your orders and improve your experience. We do not sell your data to third parties.

1. Information We Collect

Account data: Name, email address, phone number when you register.
Order data: Delivery address, order history, payment method.
Location data: GPS coordinates (only when you allow location access) to calculate delivery distance.
Device data: Browser type, IP address for security and analytics.

2. How We Use Your Information

To process and deliver your orders.
To send order status notifications.
To calculate accurate delivery fees based on your location.
To improve our menu, services, and app experience.
To prevent fraud and maintain account security.

3. Data Sharing

We do not sell your personal data. We may share limited data with:

Delivery personnel — only your name, address, and phone number for delivery purposes.
Payment processors — only when applicable, for transaction verification.

4. Location Data

If you grant location permission, your GPS coordinates are used solely to calculate the delivery fee and pre-fill your address. We do not track your location outside of checkout.

5. Cookies & Local Storage

We use cookies and browser local storage to maintain your session, remember your theme preference, and store your cart between visits. No tracking or advertising cookies are used.

6. Data Retention

Your account data is retained as long as your account is active. Order history is retained for a minimum of 1 year for legal and operational purposes. You may request deletion of your account by contacting us.

7. Your Rights

Right to access the data we hold about you.
Right to request correction of inaccurate data.
Right to request deletion of your account and associated data.

8. Data Security

Passwords are stored using bcrypt hashing. All sessions are protected with CSRF tokens. We use HTTPS to encrypt data in transit.

9. Contact Us

For privacy-related requests or concerns:
📞 +91-7680880582
✉️ support@bangkokkitchen.in
📍 Flat 301, Plot 196, 3rd Floor, Pearl Elite Plaza, P & T Colony, B Block, Padmasri Estates, Near General Store, Suncity, Hyderabad